Privacy Policy
Last Updated: January 26, 2026
Gentlemen's Health Collective, a brand of Outlaws & Gents Grooming LLC and its affiliates ("Gentlemen's Health Collective", "GHC", "Company", "we", "us", or "our"), provides information and facilitates access to healthcare services and products. This Privacy Policy describes how Gentlemen's Health Collective uses, discloses, and processes information that may identify you ("Personal Information") collected or derived from your interactions with our website at gentlemenshealthcollective.com (the "Site"), and our services accessible through the Site (the "Services").
By accessing or using the Services, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your Personal Information as described in this Privacy Policy. We reserve the right, at our discretion, to change, modify, add, or remove portions of this Policy at any time. Material changes will be conspicuously posted on the Site or otherwise communicated to you. All changes will be effective immediately upon posting to the Site.
This Privacy Policy does not apply to users of our Services who are located outside the United States or to third-party websites or services that may be linked within our Services. Our website is hosted in the United States. If you are visiting our website from outside of the United States, please note that by providing your Personal Information, it is being transferred to, stored, collected, or processed in the United States, where our servers are located and operated.
Key Privacy Points
We hope you read this entire Privacy Policy for full detail, but here are some key points:
Gentlemen's Health Collective helps individuals establish and maintain relationships with third-party healthcare providers ("Healthcare Providers") and provides related services and information to our users.
We collect personal and health information necessary to connect you with Healthcare Providers and deliver our Services.
Healthcare Providers operate their own patient portals and systems. Your relationship with Healthcare Providers is governed by their privacy policies, not this Privacy Policy.
We use industry-standard security measures to protect your personal information.
You have rights regarding your personal information, including the right to access, correct, and delete your data.
We do not sell your personal information for monetary compensation.
Table of Contents
- Minors Under the Age of 18
- Information We Collect About You
- Cookies and Tracking Technologies
- How We May Use Your Information
- How We May Share Your Information
- How We Protect Personal Information
- What You Should Do to Protect Your Information
- Your Rights and Choices
- Retention of Personal Information
- Marketing Communications
- SMS Communications
- Supplemental State Privacy Notices
- Consumer Health Data Privacy Policy
- Updates and Changes to This Policy
- How to Contact Us
1. Minors Under the Age of 18
The Site and Services are not intended for minors under 18 years of age, and we do not knowingly collect Personal Information from minors under 18. If we learn we have collected or received Personal Information from a minor who is a child under age 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a minor under 18 or a child under 16, please contact us at privacy@gentlemenshealthcollective.com.
2. Information We Collect About You
We may collect Personal Information directly from you via the Site and Services, including via dynamic intake forms where you enter information electronically, and from third parties, as well as automatically through your use of the Site and Services.
Account, Demographic, and Contact Information
You may browse the informational areas of the Site without creating an account. However, registration is required to use the Services. To register, you are asked to provide certain Personal Information, such as your name, date of birth, address, email, phone number, and certain transactional information.
Using the Service
When you use the Services, we collect additional information you provide to us such as:
- Your preferences related to the Services and healthcare providers
- Information related to scheduling appointments
- Payment information
- Health and medical information
- Photos and video recordings (if you choose to use features that involve photography or video)
Website Usage Information
Information such as your username and password to enter certain sections of the Site or Services, unique identifiers, preference information, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site, operating system, date/time stamp, and clickstream data.
Financial and Payment Information
In certain circumstances, we may collect payment information. If a credit card is used to purchase, we may collect information necessary to process the credit card transaction, such as the credit card type, number, and expiration date.
Healthcare Provider Information
You will be required to complete a medical profile where you will communicate health-related information to Company, which we will share with the Healthcare Provider licensed to practice medicine in your jurisdiction. We also provide the technology platform through which you provide additional Personal Information directly to your Healthcare Provider.
3. Cookies and Tracking Technologies
We and our service providers may use cookies and similar technologies to collect usage and browser information about how you use our website. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of our website, to enhance your experience through personalization, and to help us better understand the features of our website that you and other users are most interested in.
What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They help the website recognize your device and store information about your preferences or past actions.
Types of Cookies We May Use
Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate the site and use its features, such as accessing secure areas.
Performance Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. This helps us improve the way our website works.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personalized features.
Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an ad and to help measure the effectiveness of advertising campaigns.
How to Manage Cookies
Most web browsers allow you to control cookies through their settings preferences. If you choose to reject cookies or block device identifiers, some features of our Services may not be available, or some functionality may be limited or unavailable. We do not respond to Do Not Track ("DNT") signals sent to us by your browser at this time.
4. How We May Use Your Information
Depending on what Services you use and how you interact with us, we may use your Personal Information in the following ways:
- To administer the Services
- To manage business transactions
- To respond to your inquiries and provide information about the Services
- To send you marketing information as permitted by applicable law
- To send you advertisements you may be interested in as permitted by applicable law
- To improve the Services and user experience
- To maintain records relating to your account
- To manage our relationship and communicate with you about new features and Services
- To process payments from you in certain circumstances
- To prevent, detect, and prosecute illegal or fraudulent activity
- To comply with legal obligations and protect our rights
- To create appropriately aggregated or de-identified information
5. How We May Share Your Information
We may share your Personal Information to the following third parties, and for the following reasons, in accordance with applicable law:
Healthcare Providers
To the Healthcare Providers who are treating you, including their Healthcare Provider Sites and Third-Party Services.
Affiliates and Employees
To our parent company Outlaws & Gents Grooming LLC, related entity affiliates (including Ladies First), and our employees in order to provide you with the Services.
Service Providers
When we hire a service provider to help operate the Site or our business, we may give access to Personal Information as necessary to perform the service for us. This may include service providers that operate our Site, send our communications, run our promotions, host or operate our website, analyze data, provide customer service, data storage, marketing, analytics, security, or fraud prevention.
Business Partners
We may share Personal Information with our trusted business partners. These partners and affiliates may use your Personal Information to send you information or contact you about their services and products.
For Legal Obligation or Safety Reasons
When we have a good faith belief that access, use, preservation, or disclosure of Personal Information is reasonably necessary to comply with legal requirements, protect rights and safety, or respond to fraud or security concerns.
In the Case of a Merger or Sale
If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of our business. Personal Information may be transferred along with the business.
6. How We Protect Personal Information
We use commercially reasonable efforts to protect the confidentiality and security of Personal Information. To help protect personal information, Gentlemen's Health Collective has put in place certain physical, technical, and administrative safeguards, including:
- Encryption of data in transit and at rest
- Secure access controls and authentication
- Regular security assessments
- Employee training on data protection
However, despite these efforts to store Personal Information in a secure environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems.
7. What You Should Do to Protect Your Information
Your cooperation is imperative in safeguarding your Personal Information. Choose your account password carefully, as anyone with access to your account password may be able to assume your online identity, view and modify your information, including treatment information, communicate with Gentlemen's Health Collective and your Healthcare Provider via the Site, and take other action.
It is your responsibility to prevent disclosure of your password to others and to change your password if you feel that its security has been compromised. If you suspect someone has accessed your account or that your account's security has otherwise been compromised, please contact us immediately.
8. Your Rights and Choices
Accessing, Correcting, Updating, and Deleting Your Personal Information
You may access and update certain information or deactivate your account from your profile page after logging into your account. Additionally, you may at any time request to access, correct, or update any Personal Information by contacting us at privacy@gentlemenshealthcollective.com.
You may at any time make a request for Gentlemen's Health Collective to delete your Personal Information. Gentlemen's Health Collective will promptly attempt to comply with all such requests, unless such requests are in conflict with any requirements to retain such information pursuant to applicable law or otherwise.
Use of Personal Information for Marketing
We may use your personal information to send you marketing communications. You will only receive such communications if you have opted in to receive them. To opt out, you may send us an email at privacy@gentlemenshealthcollective.com.
9. Retention of Personal Information
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. For health-related information, we may be required to retain records for extended periods as required by healthcare regulations.
10. Marketing Communications
To opt out of marketing emails, please email us at privacy@gentlemenshealthcollective.com or by following the instructions included in the email. Please note that even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law.
11. SMS Communications
When you provide your mobile phone number to Gentlemen's Health Collective, we collect this information to send you SMS messages, including both marketing and informational communications. By providing your mobile phone number and opting in, you consent to receive these communications.
If you no longer wish to receive SMS messages from Gentlemen's Health Collective, you may opt out at any time by replying "STOP" to any message you receive. All text messaging originator opt-in data and consent will not be shared with any third parties.
For complete SMS terms, please see our SMS Terms & Conditions.
12. Supplemental State Privacy Notices
California Privacy Rights Notice
This section provides additional provisions applicable only to residents of California. The California Consumer Privacy Act of 2018 as amended by the California Privacy Rights Act of 2020 (collectively, the "CCPA") requires us to provide California residents additional disclosures.
Your California Privacy Rights
- Request to Delete: The right to request deletion of certain Personal Information we have collected.
- Request to Access: The right to request access to and receive a copy of the Personal Information that we have collected.
- Right to Know: The right to request information about the Personal Information we have collected about you.
- Right to Correction: The right to request that we correct inaccurate Personal Information.
- Right to Opt Out: You have the right to opt out of the sale or sharing of your Personal Information.
- Right to No Discrimination: You have the right to not receive discriminatory treatment for exercising your rights.
To exercise these rights, please email us at privacy@gentlemenshealthcollective.com. Please include your full name, email address, and address associated with your use of our Services.
Additional State Privacy Rights
For residents of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Nevada, Oregon, Texas, Virginia, and Utah, you may have additional privacy rights under applicable state laws. To exercise these rights, please contact us at privacy@gentlemenshealthcollective.com.
13. Consumer Health Data Privacy Policy
This Consumer Health Data Privacy Policy supplements the Gentlemen's Health Collective Privacy Policy and applies to personal information that qualifies as "Consumer Health Data" under applicable state laws, including the Washington My Health My Data Act and similar legislation.
Please see our separate Consumer Health Data Privacy Policy for complete details.
14. Updates and Changes to This Policy
We may modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy, posting on our website, and/or sending you an email or other notification. We encourage you to review this Privacy Policy periodically.
15. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Gentlemen's Health Collective
A brand of Outlaws & Gents Grooming LLC
Email: privacy@gentlemenshealthcollective.com
By using our Services, you acknowledge that you have read and understood this Privacy Policy.